Business Analyst (BPM/ECM) - Digital Transformation office

The Work Force Automation Team

This role will be part of the Work Force Automation Team in the Digital Transformation office

This Role

The business analyst will work with business teams to create quality business requirements that are translated into detailed functional specifications which are used by technical teams for software development. The individual will be responsible for the planning, coordination, design and development of those business requirements and functional requirements supporting SSI business teams.

The individual will be responsible for the continued demonstration of the benefits of a Business Analysis function within SSI. They will adopt the existing practices available and participate in forums in order to enhance these practices, utilising concepts, ideas and practices from the investment management industry and other industries of which they are aware.

Key Responsibilities

• Gather, understand and analyze business requirements from different business units and stakeholders
• Build-up Business requirement document (BRD) in assigned projects as well as work with local/ foreign vendors to execute System Requirement Specification (SRS) to fulfill business expectation (Business process flow, user cases, functional requirements, non-functional requirements)
• Work with Project Manager (PM), Technical Solution (TS) to update project deliverables and business / technical specifications in accordance with requirements.
• Work with Quality Assurance (QA) and Business users to prepare test data, test cases for UAT phase
• Execute UAT and Support for Go-live, after Go-live
• Participate in the dedicated projects at a given time, fulfill project requirements in a timely and good-quality manner
• Provide training courses and training documents for end-users
• Consult, support end-users, business units with incidents/requests regarding customizations/modifications which has been implemented
• Provide internal training, guidelines for other members in the Department/Team about functionalities of new technology/systems
• Work with vendors/ internal IT to explain incidents/ bugs which has been raised from end users.
• Setup tasks, monitor and responsible for implementing the change requests after Go-live